Welcome to Snowhotel Kirkenes

Useful info for our guests winter 2020/21:

Check-in 12:00 Check-out  11:00  Reception open 10:00 - 15:00. Telephone 78970540, #1

Please let us know when you arrive. If you arrive after 15:00 we will inform you where to find the key.

See map here to find your cabin

Snowhotel guests:

If you arrive after 15:00 please go up to the restaurant to check-in. 

We have warm, thermal sleeping bags for all guests. 

Sleeping bag demonstration at dinner.

There is access to toilets/wardrobe in basement, and Nikel lounge on 2. floor for snowhotel guests.

Restaurant open from 15:00 (in weekends also 10-14)

If you need assistance in the afternoon, our restaurant staff will be more than happy to help you.

Dinner is served 19:00 | Menu: chef`s choice of arctic meat or fish.

Please tell us in advance if you have any allergies or dietary requests.

Breakfast 08:30-09:30

Sauna  1st floor Låven Restaurant. Sauna is open from 06:00 to 09:00 for Snowhotel guests. Other than that, please let us know at breakfast or reception when you want to take a sauna, and we'll put on the timer.

Luggage service:
From reception to cabin on arrival > Available 12:00 or 14:00.
From cabin to reception on departure > Available 09:30 or 11:00.
NB! Must be booked in advance, in reception or in restaurant.

Parking: Free for all of our guests outside the gate by the reception or along the road, meaning that you must drive your car out again to park - you may not park overnight by your cabin or inside the area, thank you for your consideration.

Our Winter Park:
Snowhotel opening hours 10:00-14:00 and other times on request. Ask the restaurant for the possibility of a drink in the ice bar after or before dinner.
Dogyard: Visiting the huskies in our dog yard is available between 08:00 – 16:00, while we have our mushers working.

We have dogsled tours for only 450,- saturdays and sundays 10-14 - book in reception


 NETWORK: Snowhotel Guest  PASSWORD: snowhotel

Telephone numbers

Booking/Reception/restaurant         +47 78970540

On-call night guard                              +47 78970540 #9

(after 21:00, for urgent matters)

Taxi                                                          +47 78991397

Police                                                      112

Ambulance                                            113

Fire                                                          110

Remember our competition on Instagram - Follow us, and post your best pictures or video from your visit and get the chance to win a gift card. Tag @snowhotelkirkenes and use #bestofsnowhotel

Best wishes,

The Kirkenes Snowhotel team

Info for guest coming summer and next winter season:


Follow us on social media, and write us a review!

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Area map

Gabba Park Kart gjester-1.png

Practical info

Breakfast                                                           08:00 – 9:30

Bingen Restaurant, 1st floor

Lunch                                                                    from 12:00

In Gabba restaurant

Teatime                                                                         16:00

in Høyloftet (3rd floor). Information about the Snowhotel and northern lights

Dinner                                        Snowhotel guests     19:00 

Gamme guests           19:30


All check-in/out is in the reception.


Gamme Cabin:

Check-in time               15:00 Check-out time            11:00


Check-in time               17:30* Check-out time            08:00

*Please check-in at the reception when you arrive. The room will be available for sleeping from approx 2100

Please check out in the reception and deliver the key. Both cabin key and Snowhotel locker key must always be delivered in reception.

Lost Cabin key fee is 1000 NOK

Lost Snowhotel key fee is 200 NOK

Transfer to airport        09:45


(400 NOK Per person.) Please book in reception or restaurant in advance.

To Kirkenes/Hurtigruten                                 09:00 / 11:30
From Hurtigruten

From Kirkenes to Snowhotel       13:00 / 17:00


Please book in the reception, restaurant or by phone +47 7897 0540


Upon arrival, we will transfer the luggage to the luggage room, ground floor of the main building. You will have access to it. Valuables can be stored in your mini-locker.

Gamme Cabin:

We will put the luggage on your cabin stairs. 

If moving from Snowhotel to cabin: We will move your bags from the luggage room to the cabin.

Or vice versa.

Remember to leave your tag on.


Luggage will be picked up at 08:30 and 11:30. Your bags must be packed and ready, and put in the luggage room/outside your cabin by then. All luggage must be securely packed for transfer.

Please bring hand luggage with laptops/fragile items yourself.

Cabins room service     

Between 10:00 –16:00

Dear guest! We care about the environment, so we will not fully clean every day, only tidy and restock the cabin. We are in the wild, so supply of hot water is not endless - please consider when showering.

Keep towels on the rack if no wash needed, leave on floor otherwise.

Meeting points

For all excursions, meet at the reception, or in Gabba. 

Telephone numbers

Restaurant                           +47 92030990

Booking/Reception           +47 78970540

On-call night guard            +47 78970540 #9

Taxi                                        +47 78991397

Police                                     112

Ambulance                           113

Fire                                         110


Network name: Snowhotel Guests        

Password: snowhotel

Network name: Snowhotel Guests        

Password: snowhotel


Puppy Walk                                                                09:00 - 09:45

Our host will pick you up after breakfast to go for a refreshing walk along the fjord, with the company of one or more husky puppies. You know what they say? Puppies extends life expectancy!

Meeting place: Outside Låven restaurant

Snowfun                                                                    All day

Get to know snow!. Have fun in our winter park:

  • Learn how to ski

  • Build a snowman

  • Kick sledging

  • Try snowshoes

  • Snowsledding

  • Snowball target practice

  • Make snow angels


Meeting place: Outside Snowhotel entrance

Teatime                                                                      16:00 - 16:30

Learn about the Northern Lights and how the Snowhotel is built.

We will show films and presentations on our big screen in Nikel lounge.

Guide to Sleeping in the Snowhotel


See this video on how to survive a night in the Snowhotel!

What to do when you are here:  

In your stay breakfast and dinner is included, and you may also buy lunch and drinks in the restaurant. 
Except from relaxing in your cosy cabin, there are lots of things you can do here.


First of all, try one of our many excursions!


Second, take part in our Snowfun programme!

Other than that, you can also go snowhiking.


If the weather does not invite to an excursion, there are also some options. You can visit Kirkenes town, a 15 minutes` drive from us. There are several shopping malls and cosy cafés.


We also have souvenirs for sale in Bingen and Gabba restaurant.

Snow hiking

There are mainly two separate routes:

1. Past the Restaurant building and follow the track by the fjord.

2. Go up on the mountain, on the path on your left, on the road, about a 100 metres before your arrive at our reception.

We have Snowshoes outside your cabin, which you may borrow, and also cross country skies by Gabba 


Tour map:

Tour map-1.jpg

How to dress in winter

Even though we dress our excursion guests in warm and protective clothing, you should always 

pack warm winter clothes. Always wear several layers of warm clothing for the cold winter days.

  1. Long underwear and socks in woolen or technical fabric 

  2. Jumper in wool or fleece, and pants in e.g. fleece or cotton

  3. Thick jumper in wool or fleece, scarf, woolen socks and lined trousers, in windproof material

  4. Woolen hat, winter jacket, gloves or mittens and winter shoes.