Welcome to Snowhotel Kirkenes
You should find the answers to most of your questions below.
And if you have even more questions, please contact us. We are here for you!
The Kirkenes Snowhotel team
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Breakfast 08:00 – 9:30
Bingen Restaurant, 1st floor
Lunch from 12:00
In Gabba restaurant
in Høyloftet (3rd floor). Information about the Snowhotel and northern lights
Dinner Snowhotel guests 19:00
Gamme guests 19:30
All check-in/out is in the reception.
Check-in time 15:00 Check-out time 11:00
Check-in time 17:30* Check-out time 08:00
*Please check-in at the reception when you arrive. The room will be available for sleeping from approx 2100
Please check out in the reception and deliver the key. Both cabin key and Snowhotel locker key must always be delivered in reception.
Lost Cabin key fee is 1000 NOK
Lost Snowhotel key fee is 200 NOK
Transfer to airport 09:45
(400 NOK Per person.) Please book in reception or restaurant in advance.
To Kirkenes/Hurtigruten 09:00 / 11:30
From Hurtigruten 09:00
From Kirkenes to Snowhotel 13:00 / 17:00
Please book in the reception, restaurant or by phone +47 7897 0540
Upon arrival, we will transfer the luggage to the luggage room, ground floor of the main building. You will have access to it. Valuables can be stored in your mini-locker.
We will put the luggage on your cabin stairs.
If moving from Snowhotel to cabin: We will move your bags from the luggage room to the cabin.
Or vice versa.
Remember to leave your tag on.
Luggage will be picked up at 08:30 and 11:30. Your bags must be packed and ready, and put in the luggage room/outside your cabin by then. All luggage must be securely packed for transfer.
Please bring hand luggage with laptops/fragile items yourself.
Cabins room service
Between 10:00 –16:00
Dear guest! We care about the environment, so we will not fully clean every day, only tidy and restock the cabin. We are in the wild, so supply of hot water is not endless - please consider when showering.
Keep towels on the rack if no wash needed, leave on floor otherwise.
For all excursions, meet at the reception, or in Gabba.
Restaurant +47 92030990
Booking/Reception +47 78970540
On-call night guard +47 92215881
Taxi +47 78991397
Network name: Snowhotel Guests
Network name: Snowhotel Guests
Puppy Walk 09:00 - 09:45
Our host will pick you up after breakfast to go for a refreshing walk along the fjord, with the company of one or more husky puppies. You know what they say? Puppies extends life expectancy!
Meeting place: Outside Låven restaurant
Snowfun All day
Get to know snow!. Have fun in our winter park:
Learn how to ski
Build a snowman
Snowball target practice
Make snow angels
Meeting place: Outside Snowhotel entrance
Teatime 16:00 - 16:30
Learn about the Northern Lights and how the Snowhotel is built.
We will show films and presentations on our big screen in Nikel lounge.
Guide to Sleeping in the Snowhotel
See this video on how to survive a night in the Snowhotel!
What to do when you are here:
In your stay breakfast and dinner is included, and you may also buy lunch and drinks in the restaurant.
Except from relaxing in your cosy cabin, there are lots of things you can do here.
First of all, try one of our many excursions!
Second, take part in our Snowfun programme!
Other than that, you can also go snowhiking.
If the weather does not invite to an excursion, there are also some options. You can visit Kirkenes town, a 15 minutes` drive from us. There are several shopping malls and cosy cafés.
We also have souvenirs for sale in Bingen and Gabba restaurant.
There are mainly two separate routes:
1. Past the Restaurant building and follow the track by the fjord.
2. Go up on the mountain, on the path on your left, on the road, about a 100 metres before your arrive at our reception.
We have Snowshoes outside your cabin, which you may borrow, and also cross country skies by Gabba
How to dress in winter
Even though we dress our excursion guests in warm and protective clothing, you should always
pack warm winter clothes. Always wear several layers of warm clothing for the cold winter days.
Long underwear and socks in woolen or technical fabric
Jumper in wool or fleece, and pants in e.g. fleece or cotton
Thick jumper in wool or fleece, scarf, woolen socks and lined trousers, in windproof material
Woolen hat, winter jacket, gloves or mittens and winter shoes.