PRACTICAL INFO FOR OVERNIGHT GUESTS
BEFORE YOU ARRIVE
1. Double-check, what kind of accommodation have you booked?
1. Gamme cabin - warm room
2. Snowhotel - cold room, minus 4° celsius.
Remember, if you book Snowhotel. it means a cold room in our hotel totally made of ice of snow, regardless time of year.
If visiting the Snowhotel is enough for you, choose the cabin to sleep in instead:-)
WHAT TO PACK
You should not travel to the Arctic without proper clothing. Although we will dress you up for the tours, you need to come prepared for the cold. In winter: warm winter clothing, and also in other seasons, good outerwear, such as goretex etc.
1. Make sure you have travel insurance with good coverage
2. Check national rules regarding COVID.
You are going to want to do some activities with us, We highly recommend to book your tours in advance. Otherwise it may be that the tour is fully booked, and it be that its too short notice, so we don`t have a guide available in some cases.
Please also send info about any allergies or dietary requests.
Transfers to and from Kirkenes (hotels & boat harbor) is included in all of winter period (01.12. - 30.04). Rest of the year available for a fee.
We also have airport transfers available for a fee (included with packages).
For included transfers, drop us an email with pickup info, for paid transfers, please book online
CHECK ROOM TYPE
WHEN YOU ARRIVE
Free for all of our guests on the marked spots along the road, before you arrive to the P-place in front of the reception. No parking on the P-place, for buses only.
We have one spot for EL-cars. (not fast charging)
If you arrive before, we have a lounge where you can wait. You can also visit our park with reindeer and huskies, or book one of our exciting activities.
Reception is open until 16:00 in period May - November. If you arrive late, the check-in will be done in the restaurant.
In period December - April reception is open until 20:00
CC reservation: We will register your credit card, so you can put restaurant orders on the room.
We will bring your luggage to your cabin, or to the luggage room in the main building, if you stay in the Snowhotel.
Luggage driving times: 10:30/ 13:30 /15:30
If you only have light luggage, feel free to carry yourself. Its ca 100-150 meters to the cabins/luggage room.If you arrive after 16:00, there is unfortunately no luggage service.
Please leave your luggage tag on throughout your stay.
In summer/autumn period (May - November) luggage service on request. If you have your own car, you can drive your luggage to your cabin/luggage room, but you must drive your car out again to park - you may not park overnight by your cabin or inside the area, thank you for your consideration.
LUGGAGE IN SUMMER
WHEN YOU ARE HERE
Restaurant: Open from 07:30
Lunch: Can be ordered between 12:00-15:00 from our café menu.
Dinner is served 19:00 | Menu: chef`s choice of arctic meat or fish - menu of the day. Vegan alternative also available, must be pre-ordered.
Sleeping bag demonstration: At dinner
Breakfast 07:30 - 10:00
After reception closes 16:00, you can contact restaurant for any assistance, either on-spot or by phone.
We also have room service available for cabins
Luggage room/Safety lockers: In the basement of the restaurant, adjacent to the Snowhotel.
There are toilets/wardrobe/showers in the basement of the restaurant
Sauna: in basement of Restaurant. Sauna is open from 06:00 to 09:00 for Snowhotel guests. Other times, available for also Gamme guests. Please ask the restaurant staff, and we'll turn on Sauna, or the timer.
Lounge Nikel lounge on 2. floor available for snowhotel guests 24 hours.
THINGS THAT ARE INCLUDED
Snowshoes/skis.They can be found next to Gabba, and there are also skishoes inside the dressing room right beside. There are also 2 pair of snowshoes at every cabin.
Clothing: For all excursions you will have clothing such as overall, winter-shoes, balaclava, woolen socks and mittens. If you need to borrow clothing also beside the excursions, it is normally ok, but please check with us.
Warm Sleeping bags for Snowhotel guests, of course!
Cabins are also fully equipped with linen and towels.
Headlamps may be borrowed in reception.
Snowhotel 365 Park:
Dogyard: Visiting the huskies in our dog yard is available between 08:00 – 16:00, while we have our mushers working.
Reindeer: Would you like to feed our reindeer? Ask our staff, and we will find the food for you. Please do not feed them with other food.
Snowfun: Borrow some sleds and find a hill :-)
Hiking tracks: See maps above and below, and ask our reception for tips.
Book an amazing activity:
- King crab Safari
- Ice Fishing
- And much more! Please book before you arrive
Visit Kirkenes town
If you want to go to Kirkenes during your stay, you can book a taxi, or check with reception if we have any transfers going to town.